βThe following information is not allowed to be posted on servers of Retry.Host or distribution via Retry.Host services β
1οΈβ£ Infringing the intellectual property rights of third parties, including infringing copyrights, patents, trademarks π
2οΈβ£ Distribution of personal data of third parties π
3οΈβ£ Containing deliberately malicious content, including viruses, Trojans, port scanning programs, bruteforce, stealers and the like π
4οΈβ£ Distribution or promotion of child pornography, and use on the website of the words: kids, lolita, pedo, peta, peto, pre-teen, pedophile, underage, the child and their analogues in other languages in description, images, videos π
5οΈβ£ Phishing π
6οΈβ£ Flood π
7οΈβ£ violence, racist material π
8οΈβ£ Fraud in any form π
9οΈβ£ Financial pyramid;
narcotic substances in accordance with Opium Law;
torrent trackers or search resources on them π
πCryptocurrency mining π
1οΈβ£1οΈβ£ Streaming without a license π
1οΈβ£2οΈβ£ Intimate services π
β The renewal of the services β
1οΈβ£ The cost of server renewal may vary depending on the company's policy, as well as incoming traffic to the servers. π
2οΈβ£ Retry.The host has the right to reject the server renewal, even after payment, if there are reasons for that. The funds will be returned to the client's personal account within 3 working days.π
*Some servers may require an Administrator password, please contact technical support. π
*When activating services, some server characteristics may not match. This is due to setting up new rates and connecting new hardware. Keep this in mind when purchasing services. π
β
Refund of funds β
1οΈβ£ You can get a refund if the server stopped working due to our fault. In other cases, no refund is made.
2οΈβ£ Servers stopped for violating the rules of use are not subject to monetary refund.
3οΈβ£ Refunds for virtual servers are made from 3 to 7 days, weekends and holidays are not taken into account.
4οΈβ£ Refunds for dedicated servers are made from 10 to 14 days, weekends and holidays are not taken into account.
5οΈβ£ A fee of 1,750 rubles is charged for the installation of a dedicated server, it is already included in the cost of a dedicated server. This amount is not refundable.
6οΈβ£ There is no refund for the RedLine Edition servers, you can always contact specialists to configure your server in the ticket on the website, or in Telegram @retry_host. Or request a server replacement.
7οΈβ£ Servers stopped for violation are not subject to refund;
The document may be changed and supplemented without the client's knowledge. The client himself is obliged to check the availability of an update of the contract.